Quiz Fall 9, Computer Science & Information Technology - Operating Systems And Servers

1

When working in a SOHO environment with a machine that has been infected with a virus, which of the following is the FIRST step the technician should take with the infected machine?

2

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?

3

Which of the following is true about a Guest account on a Windows XP stand alone system?

4

Which of the following mail protocol settings would MOST likely be used when a client needs the ability to synchronize folders?

5

Which of The following, when implemented, will degrade security of a new wireless router?

6

Offline files and folders are available on which versions of Windows? (Select TWO)

7

A user's laptop fan is making an unusually high pitched noise. "The FIRST step would be to:

8

A technician is troubleshooting a monitor displaying a blank screen and the power indicator light is on. Which of the following should the technician do next?

9

Which of the following recovery options restores the registry and driver settings that were affected since the computer was started successfully?

10

A tape drive is reporting errors. Which of the following maintenance procedures should the technician do FIRST?

11

A customer wants to have a technician increase the amount of RAM in the laptop. Which of the following should the technician do FIRST before adding more memory?

12

A user is reporting a loud grinding sound when the machine is powered on. The machine loads into windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?

13

A Windows OS has failed to load after a successful power on self test. Which of the following steps will help troubleshoot the problem?

14

Which of the following would a technician install if the motherboard supported a maximum bus speed of 400MHz and the user wanted the memory to run at the maximum bus speed within the manufacturer's specifications?

15

A user wants to upgrade their laptop* s wireless card to increase the connection speed. Which of the following is the FASTEST technology available for a laptop?

16

A user has reported that they cannot access the company FTP site. The user states that they are using the IP address that was given to them "74200.92.105". Which of the following is MOST likely the problem?

17

Which of the following is the default location for the User profiles folder in Windows 7?

18

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?

19

Which of the following represents an administrative share?

20

Which of the following is a loopback address?

21

A technician is installing a network printer in a small business. The office is setup to use DHCP to assign addresses. Which of the following is the BEST option for setting up the printer?

22

A user wants several laptops to be able to share files, without being physically attached to each other. Which of the following should the technician install into the computers?

23

A program configuration file on a shared computer changes each time the program is run, causing the program to fail. Which of the following steps could a technician take to help prevent this file from being changed?

24

Which of the following operating systems has the sidebar enabled by default on the desktop?

25

A user slates that a document is stuck in the print queue. A technician logs on to the computer and tries to delete the document, but the document will not delete and the pnnter has stalled. Which of the following is the NEXT step that the technician should attempt?

26

A technician replaces an older SCSI drive with a much larger SCSI drive. The system' s SCSI adapter card does not recognize the new drive. The driver for the SCSI adapter is up-to-date. Which of the following is the BEST action for the technician to take?

27

A technician is called out to look at a Windows Vista machine that has been exhibiting some strange behavior since the user was given administrative control last month. After troubleshooting, the issues are not resolved. Which of the following would be the EASIEST way for the technician to get the machine into the last known good state?

28

A technician has just cleaned a system of severe virus and malware infections. Which of the following could prevent the system from becoming infected again?

29

Which of the following tools should a technician use to avoid ESD?

30

A user has just upgraded to Windows Vista Ultimate from Windows XP. The user stated that since the upgrade, the computer performance is slow. Which of the following can be done to increase the performance of the computer?

31

A user reports that their printouts have strange characters and are unreadable. Which of the following should the technician check FIRST?

32

The technician needs to map a network share to the user' s Windows 7 computer from the command prompt. Which of the following commands will the technician execute?

33

Which of the following uses port 21 by default?

34

A technician is troubleshooting a laptop with a powered USB hub. The USB hub has a keyboard, mouse, and a removable hard drive plugged into it. The devices are not being recognized by the operating system. A USB wireless device is connected directly to the PC and working properly. Which of the following should the technician attempt FIRST?

35

A technician is checking on a printer that is frequently jamming. The jams always consist of multiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?

36

A user is experiencing slowness while opening documents from the hard drive. Which of the following tools should a technician use as a FIRST step in solving this problem?

37

Which of the following commands maps network resources?

38

A lab is setup with removable drives to train users in multiple operating systems. A user states that the lab computer will not boot up and receives an error about no operating system found. All of the cables are plugged in securely to the computer. Which of the following is the MOST likely cause that a user cannot boot up the workstation?

39

A workstation that is reporting memory errors that started when a memory upgrade was completed which of the following is the MOST likely cause of the errors?

40

Where would a technician go lo turn off UAC in Windows Vista?

41

A technician plugged in an external HDD. A message appears and shows that the device can perform faster. Which of the following will cause this message?

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Quiz Fall 9, Computer Science & Information Technology - Operating Systems And Servers

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