Buyers consider knowledgeable salespeople to be most helpful. In order to have this trait, salespeople should be
A. aware of every detail of the products and policies.
B. empathetic and willing to listen to buyers.
C. punctual in their appointments with buyers.
D. personally accountable for handling customer requests.
E. flexible in making choices with buyers.
Answer: A
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Christian Louboutin is a footwear designer who launched his line of high-end women's shoes in France in 1991. The brand caters to an elite clientele whose satisfaction with the brand has always been evident
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Indicate whether the statement is true or false a. True b. False
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