Stark and Edward never liked one another. Usually they handle competition by achieving their goals through gossip, coalitions, etc. This created a bad atmosphere in the department
One day, the team leader called Stark and Edward to her office to discuss the problem. After controlling their tension, both opened up and explained the reasons for their behavior. What kind of skills do Stark and Edward need to develop in order to face these kinds of situations?
a) Conflict management skill
b) Goal setting skills
c) Situational knowledge skills
d) Communication competence skills
A
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Indicate whether this statement is true or false.
A person may not intend for their nonverbal behavior to have any meaning at all
Indicate whether the statement is true or false
What are some of the advantages of communication openness?
a. Supervisors know everything that is going on, upper management can take control of decisions, and on ?the ?job performance improves. b. Role clarity, organizational performance, and information adequacy are improved. c. Everyone knows what everyone else is doing, resulting in fewer misunderstandings and greater freedom. d. There are no advantages to communication openness.
Research suggests that during verbal communiations, men and women respond in a similar manner 99 percent of the time.
a. true b. false