In the process of active listening, _______ is the process of providing feedback.
a. attending
b. understanding
c. evaluating
d. responding
d. responding
Responding is providing feedback. When a person responds to a friend or family member who appears emotionally upset, to a colleague’s ideas, or to a public speech, the person has to do so in ways that demonstrate respect for the speaker even when they disagree with him or her.
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Tammy ended her speech about donating blood by urging her audience to take part in the Red
Cross blood drive being held on campus the next day. Tammy was using ________ to end her speech. A) a call to action B) a positive vision of the future C) a summary of main ideas developed in the speech D) a restatement of her central idea
Kellogg's sued ________ for trademark infringement
a. Post cereal b. Quaker Oats c. Exxon d. Wal-Mart
What are the five basic categories of questions to ask when evaluating the reliability and
validity of electronic information sources found online? What will be an ideal response?
Amy began her speech, "Hi my name is Amy, and I will be speaking about the rainforests." This
strategy is an effective attention-getting device. Indicate whether the statement is true or false