In the process of active listening, _______ is the process of providing feedback.

a. attending
b. understanding
c. evaluating
d. responding


d. responding
Responding is providing feedback. When a person responds to a friend or family member who appears emotionally upset, to a colleague’s ideas, or to a public speech, the person has to do so in ways that demonstrate respect for the speaker even when they disagree with him or her.

Communication & Mass Media

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Amy began her speech, "Hi my name is Amy, and I will be speaking about the rainforests." This

strategy is an effective attention-getting device. Indicate whether the statement is true or false

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Tammy ended her speech about donating blood by urging her audience to take part in the Red

Cross blood drive being held on campus the next day.  Tammy was using ________ to end her speech. A) a call to action B) a positive vision of the future C) a summary of main ideas developed in the speech D) a restatement of her central idea

Communication & Mass Media