When making a claim or requesting an adjustment, your close should
A) clearly state how angry and disappointed you are.
B) explain the specific details of the problem.
C) request the specific action required to resolve the problem.
D) explain that you are planning to seek legal counsel.
E) suggest that you will probably take your business elsewhere.
Answer: C
Explanation: C) It is important to close by saying exactly what you require of your reader. Repeat yourself if necessary, but make sure you state your request completely. For example, you might write, "As stated above, I am asking for full compensation for my lawn mower that you lost at your service center, an amount of $269."
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