Suppose you are an HR manager who is conducting orientation for a group of new hires in the accounting department. All of the new hires will be working with accounts receivable. When the orientation is complete, which three pieces of information should all of the new hires have?

Question

What will be an ideal response?

Answer 1

Following orientation, new employees should emerge with information about three key areas:

1. The job routine: At minimum, the new employee needs to have learned what is required in the job for which he or she was hired, how the work will be evaluated, and who the immediate coworkers and managers are.

2. The organization's mission and operations: Certainly all managers need to know what the organization is about—its purpose, products or services, operations, and history. Even low-level employees perform better if they have this knowledge.

3. The organization's work rules and employee benefits: This information may include formalized work rules, overtime requirements, grievance procedures, and employee benefits. There are also matters of law (such as those pertaining to sexual harassment) affecting work operations that every employee should be made aware of.