A proposed change in a health care organization is controversial and will require cooperation from all parties involved. Which change strategy should the change agent use?
1. Empirical-rational
2. Normative-reeducative
3. Power-coercive
4. Empirical-reeducative
2
Rationale 1: Empirical-rational strategy is used when little resistance to the proposed change is expected.
Rationale 2: Normative-reeducative strategy uses collaboration as its primary decision-making technique. It is most likely to result in the greatest number of people being happy with the decisions made.
Rationale 3: Power-coercive strategy is the least likely to result in everyone agreeing with the change.
Rationale 4: This is not one of the change strategies.
Global Rationale:
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