What are the benefits to the organization from greater patient satisfaction?
a. Fewer malpractice suits
b. Lower acuity
c. Higher employee benefits
d. Fewer call lights to answer
A
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A Establishing trust with patients is one of the best ways of avoiding unnecessary malpractice litigation.
B This is not a benefit from better patient survey results.
C This is not a benefit from better patient survey results.
D This is not a benefit from better patient survey results.
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