Which of the following warranties provides that the goods will be useable for the ordinary purposes for which they are used?

a. Disclaimer
b. Fitness for a particular purpose
c. Merchantability
d. Title


c

Business

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Answer the following statements true (T) or false (F)

1. The second step in the KEYS process is to educate yourself on the communication interaction. 2. Those who possess effective communication skills have a trait known as communication bravado. 3. Professional excellence means being recognized for your skills as a communicator and serving as a role model to others. 4. Decoding messages involves the receiver of a message responding to the sender. 5. The fear of public speaking is known as trait communication apprehension.

Business

Douglas decided to order a Deluxe Werewolf mask from a catalog and called the toll-free number. Although the call was answered immediately, the operator took Douglas's information and transferred the call twice to different departments. What bothered Douglas was that he had to repeat his contact information and customer ID number to different operators. The first operator was not trained to handle customer queries. What type of service gap did Douglas encounter?

A. Delivery gap B. Knowledge gap C. Research gap D. Standards gap E. Communication gap

Business

Identify a true statement about Section 301 of the Sarbanes-Oxley Act.

A. It outlines the codes of ethics for senior financial officers. B. It outlines the rules of professional responsibility for attorneys. C. It mandates that a majority of a public company's board should be independents. D. It prohibits various forms of professional services that are determined to be consulting rather than auditing.

Business

The mainpurpose of a production report is to inform a supervisor about subordi-nates' accomplishments ontheir assigned tasks

Indicate whether the statement is true or false

Business