Kevin is told that if he works for five days at a telemarketing job, he can expect to earn $100 a day on commission alone. When he gets his paycheck at the end of the week, it comes to only about $80 per day
He's very upset even when he finds out that his coworkers all made only about $60 each per day. This is an example of
a. catharsis.
b. unfulfilled expectations leading to frustration.
c. instrumental aggression.
d. dispositional frustration.
Answer: B
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