A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________
A) switching costs strategy
B) low cost operation strategy
C) standardization strategy
D) marketing strategy
A
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Which of the following is/are enhanced by having the impression of poise, good manners, and good judgment?
A) Salary offers B) The perception of competence and confidence C) The perception of research ability D) The perception of teamwork E) The perception of strengths
Usuryx Co charges interest on all credit. On its credit application form the term is stated as "interest on unpaid balance over 30 days at 1% per month." Slident Co has an amount owning beyond the 30 days period
Which of the following statements is TRUE? A) Slident will have to pay interest at the rate of 1% per month. B) Slident will have to pay interest at the rate of 5% per annum. C) Slident will not have to pay any interest because the term violates the Interest Act. D) Slident will have to pay interest at 12% per annum. E) Slident will have to pay interest at 12% annually but not any administration costs.
Physicians regularly overstate the expected recovery time from surgery, knowing that managing patients' expectations will reduce the ________ gap associated with their service.
A. delivery B. standards C. communication D. knowledge E. empowerment
_____ is the quantity of units that is transported from one work center to the next.
a. Transfer batch b. Delivery batch c. Process batch d. Product batch