Eileen manages employees at Maui Tours and Lodging. She has noticed that one of her employees submits via the computer system the same suggestions for continuous improvement multiple times, knowing that performance is evaluated on the number of suggestions only. This problem is typical of ______ control.
A. clan
B. market
C. decentralized
D. bureaucratic
E. functional
D. bureaucratic
Bureaucratic control may not be effective if people are looking for ways to stay out of trouble by simply following the rules, or if they try to beat the system by manipulating performance reports, or if they try to actively resist bureaucratic constraints.
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Revenue per employee may be used to measure partnership (LLC) efficiency
a. True b. False Indicate whether the statement is true or false
Within the dimensions of product performance, a poor performance in which of the following would be a "quality killer"?
A) serviceability B) features C) appearance D) conformance E) reputation
Which of the following items should not be used to measure the performance of a manager whose division "sells" to other divisions of the company exclusively?
a. Negotiated profit margin within the transfer prices b. Labor efficiency rates c. Corporate overhead allocations d. Variable costs of production
Explain why the traditional collective bargaining process in the U.S. has been criticized for producing collective bargaining agreements (or union contracts) that are incompatible with today's business needs.
Fill in the blank(s) with the appropriate word(s).