Which of the following exemplifies an improvement in a servicescape?
A. Donna implements the Six Sigma approach to reduce defects in the products produced by her company.
B. Raoul changes the lighting in his clothing store to better display the clothes.
C. Nancy hires extra sales staff for her toy store during the shopping season before Christmas.
D. Eric stocks extra basketball merchandise during major basketball tournaments.
Answer: B
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Answer the following statements true (T) or false (F)
1. Capacity efficiency is the percentage of effective capacity used to produce the actual output. 2. Capacity utilization is the extent to which the capacity designed and installed is actually used. 3. Capacity utilization can be calculated given capacity efficiency and design capacity. 4. The manufacturing lead time is a factor that influences effective capacity.
Asking yourself “What would Napoleon do?” in order to perceive what he would do in a situation is a technique related to which of the following strategies?
a. development strategy b. search strategy c. imagination-based strategy d. habit-breaking strategies
10 years ago, the City of Melrose issued $3,000,000 of 8% coupon, 30-year, semiannual payment, tax-exempt muni bonds. The bonds had 10 years of call protection, but now the bonds can be called if the city chooses to do so. The call premium would be 6% of the face amount. New 20-year, 6%, semiannual payment bonds can be sold at par, but flotation costs on this issue would be 2% of the amount of bonds sold. What is the net present value of the refunding? Note that cities pay no income taxes, hence taxes are not relevant.
A. $453,443 B. $476,115 C. $499,921 D. $524,917 E. $551,163
A PMSI in consumer goods perfects automatically, without filing
Indicate whether the statement is true or false