List two types of service companies that would benefit from using activity-based management
For each company listed, state the type of cost information management needs to know.
Type of service company Cost information management needs to know
What will be an ideal response
Student answers will vary. Suggest answer follow:
Type of service company Cost information management needs to know
Hospital Cost of treating each patient
Accounting firm Cost of completing various tax returns
Law firm Cost to represent various clients
Cleaning service Cost to clean different residential and commercial buildings
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Customers today value a low price over personalized marketing efforts
Indicate whether the statement is true or false
Avoid using words that confuse and alienate, or what some might call
a. technobabble. b. gibberish. c. persuasion. d. jargon.
When Jerry encounters a tough problem at work, he tends to just give up. Jerry ______.
a. has a fixed mindset b. has a growth mindset c. enjoys tackling new challenges d. embraces failure
In which of the following situations is the writer being unethical?
A) Phillip convinces his employees that they will need to take a 3 percent pay cut but truthfully promises them that it will only be temporary. B) Taylor writes an e-mail message focusing on a small perk offered in the new health coverage, but she deliberately de-emphasizes a reduction in total coverage. C) Shane interviews four people but cites only the three who have the necessary qualifications in her recommendation report. D) Instead of writing a standard e-mail message, a CEO releases a video that explains major changes in the company.