One way for the manager to help improve communication between nurses of different cultures is to:
a. teach nurses American ways c. provide cultural workshops
b. allow only English speaking d. teach American slang terms
C
To help improve communication among nurses of various cultures, nurse managers can plan informal meetings for the nurses to discuss their cultural values. They can also plan cultural workshops and ask knowledgeable individuals to present information about the values, behaviors, and communication patterns of different cultural groups that are represented on staff. Foreign nurses need an orientation designed to help newcomers adjust to the new work environment. Attempting to teach nurses from another culture American ways or slang language and not allowing other foreign-language-speaking nurses speak their language will not improve communication. These actions will impede the process.
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