A network technician has addressed an issue where many workstations have lost network connectivity, but is not able to establish the most probable cause. Which of the following steps should be taken next to resolve this issue?

A. Escalate the issue to a senior network associate.
B. Reboot the computer to try and recreate the issue.
C. Determine if anything has changed.
D. Document all possible causes


Answer: A. Escalate the issue to a senior network associate.

Computer Science & Information Technology

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Computer Science & Information Technology

Ken has discovered that a vice president of his company has been using his computer to send data about a new product to a competitor. Ken has identified an email from the vice president and has tracked the information to the person at the other company. Ken has archived the evidence that proves the data has been sent. ? What should Ken do next?

A. Report the person through proper channels. B. Approach the VP and ask him about the email. C. Ignore the email; it is not his job. D. Go right to the president of the company.

Computer Science & Information Technology

The symbol that indicates which paragraph a picture is associated with

A) Paragraph mark B) Em dash C) Anchor

Computer Science & Information Technology

The Bullets button in in the ________ group of the Home tab

Fill in the blank(s) with correct word

Computer Science & Information Technology