What is total quality management?
What will be an ideal response?
Total quality management is an extension of Theory Z because proponents argue that the greater the involvement of workers or teams in developing and delivering on organizational goals, the higher their level of commitment to achievement of those goals.
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What is one of the advantages associated with the use of discretion in law enforcement?
A. Promotion of humanitarian principles B. Creates job satisfaction C. Possibility of heroism D. None of the above
After a complaint investigation is concluded, it usually receives a classification. Which of the below best describes unfounded?
a. When the evidence indicates that the alleged act did in fact occur but was legal, proper, and necessary. b. The alleged act did not in fact occur and that the complaint was false. c. Cannot be resolved by investigation because sufficient evidence is not available. d. The allegation is true but that the employee's actions were consistent with departmental policy.
A police manager who wanted to provide for follow-up investigative responsibilities to all patrol officers using the team policing model would apply which one of the following team policing models?
A) patrol-community service B) full service C) basic patrol D) patrol-investigative
Which of the following is not one of the factors presented in the text as playing a role in intergenerational deviance?
a. Genetic factors b. Stigma c. Parenting d. Ethnicity