A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XP generic printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?

A. Download manufacturer printer drivers
B. Restart the printer spooler
C. Check for Microsoft Windows updates
D. Check Device Manager


Answer: A. Download manufacturer printer drivers

Computer Science & Information Technology

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