How can the nurse demonstrate warmth and acceptance when listening to a patient?
a. Tightly crossing her arms
b. Uncrossing her arms
c. Tightly crossing her legs
d. Facing away from the patient
ANS: B
The way that an individual sits, stands, and moves is called posture. Posture has the potential to convey warmth and acceptance, or distance and disinterest. An open posture is demonstrated with a relaxed stance with uncrossed arms and legs while facing the other individual. A slight shift in body position toward an individual, a smile, and direct eye contact are all consistent with open posturing and convey warmth and caring. Closed posture is a more formal, distant stance, generally with the arms, and possibly the legs, tightly crossed. A person will often interpret closed posture as disinterest, coldness, and even nonacceptance.
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