What background, experiences, and knowledge did Diana bring to this case? What type of social worker was Diana?
While working as a medical social worker at Holland Community Hospital, Diana Howard, BSW, received a referral to coordinate home health services for patient Joshua Mitchell. Mr. Mitchell had been admitted to the hospital repeatedly after failing to make use of home health services set up for him in the past. In order for Mr. Mitchell to be released from the hospital he had to have a discharge plan from Diana. However, Diana was unsure what course to take as the medical staff pushed for his release and Diana searched for a way to provide services that Mr. Mitchell would use.
Diana Howard was a social worker at HCH who as a nontraditional student in 1992, and after completing fieldwork in the area of mental health, earned her BSW degree. As an African-American woman, she especially noticed how her African-American clients experienced limited access to many mental health and general health care services and thought she could make a difference in how many of her African-American clients could access medical services. Diana had a very personal approach to her clients and valued each patient’s dignity and worth and right to self-determination.
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