Anthony, an administrative medical assistant, will continue to work in the medical office while Dr. Jones attends the American Medical Association national conference. Dr. Jones will use her Smartphone to receive and send information and to correspond through e-mail. In addition, Dr. Jones would like to talk to Anthony on Tuesday and Thursday at 12:30 p.m. during a conference break. To prepare for the phone calls, Anthony should:
A. Keep a log of important information to be discussed.
B. Call other office staff and let them know when the doctor is going to call.
C. Take a nap prior to the call so that he is refreshed.
D. Wait to see what Dr. Jones wants to discuss and then retrieve the information.
Answer: A
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