Answer the following statement(s) true (T) or false (F)
1) Straight talk is the norm in communication among top-level managers.
2) For managers, listening is critical, and failure to listen not only causes managers to miss good ideas but can even drive employees away.
3) Frederick Taylor, known as the father of scientific management, would have considered open-book management to be a very effective managerial tool.
4) The grapevine can assist with helping new employees to perform their jobs.
5) A boundaryless organization is one in which there are no barriers to information flow.
1. FALSE
Explanation: Honest, direct, straight talk is important but all too rare. Executives are coached on how to slant their messages for different audiences, so they are not likely to be straight talkers.
2. TRUE
Explanation: For managers, the stakes are high; failure to listen not only causes managers to miss good ideas but can even drive employees away. When a manager takes time to really listen to and get to know people, trust develops.
3. FALSE
Explanation: Open-book management is the practice of sharing with employees at all levels of the organization vital information previously meant for management's eyes only. Frederick Taylor, who became the father of scientific management early in the twentieth century, would have considered opening the books to all employees "idiotic."
4. TRUE
Explanation: The grapevine is the social network of informal communications. Informal networks provide people with information, help them solve problems, and teach them how to do their work successfully.
5. TRUE
Explanation: A boundaryless organization is one in which no barriers to information flow exist. Instead of separating people, jobs, processes, and places with boundaries, ideas, information, decisions, and actions move to where they are most needed.
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Answer the following statements true (T) or false (F)
1. The three factors that influence our internal and external attributions are distinctiveness, unanimity, and consistency. 2. The steps in the reinforcement process are sometimes referred to as the ABC’s of behavior. 3. There are four types of continuous reinforcement schedules in the reinforcement theory. 4. The social cognitive theory holds that our cognitive processes, which include awareness, perception, reasoning, and judgment, play important roles in how we learn new knowledge and skills.
As a general rule, those who study public opinion recognize that ________
A) it is easy to move people toward a strong opinion B) it is difficult to move people toward a strong opinion C) it is easy to move people toward a weak opinion D) it is difficult to move them away from a weak opinion
On July 1 of the current year, the assets and liabilities of John Wong, DVM, are as follows: Cash, $15,000; Accounts Receivable, $12,300; Supplies, $3,100; Land, $35,000; Accounts Payable, $8,700. What is the amount of owner's equity (John Wong's capital) as of July 1 of the current year?
A) $32,100 B) $43,700 C) $56,700 D) $65,400
Senior management at BidSystems knew that their equipment was not up to code and could lead to injury. However, they could not afford to upgrade the equipment, and chose to continue operations anyway. Under OSHA, BidSystems has committed a willful violation.
Answer the following statement true (T) or false (F)