Instead of rejecting out-of-scope requests, underfunded IT service desks often direct the customer to another source that can help.
Answer the following statement true (T) or false (F)
True
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All of the following are examples of internal control activities except
A) adequate supervision. B) rotation of key personnel. C) customer satisfaction surveys. D) insistence that employees take earned vacations.
The procurement cycle occurs at the manufacturer/supplier interface
Indicate whether the statement is true or false.
The enterprise system might help purchase office equipment by
A. connecting directly to the enterprise system of the equipment vendor B. verifying that appropriate approvals have been obtained C. providing an electronic order form D. all of the choices are correct
Organizational inertia often prompts top management to initiate structural change when organizational performance levels drop.
Answer the following statement true (T) or false (F)