List at least four categories of common user support problems that are caused by technology users themselves.
What will be an ideal response?
Four or more from among:
Mistakes
Misunderstandings
Wrong products
Inadequate training or failure to read information
Forgotten information
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What GridBagConstraints constants can be used in place of gridx and gridy?
a. RELATIVE and REMAINDER. b. CENTER and BOTH. c. NORTH and SOUTH. d. FILL and NONE.
In the figure above, item 2 allows you to ____.
A. open a menu B. preview your video C. burn to CD D. customize the menu
In the accompanying figure of a feature of Microsoft Excel 2016, _____ points to the value that will be displayed in the active cell.?
?
A. ?Box 1 B. ?Box 2 C. ?Box 3 D. ?Box 4
Which of the following is NOT a form control?
A) Drop-Down List Content B) Chart Content C) Rich Text Content D) Date Picker Content