Which of the following would be classified as an external failure cost on a quality cost report?
A. Re-entering data because of keying errors.
B. Disposal of defective products.
C. Technical support provided to suppliers.
D. Repairs and replacements beyond the warranty period.
Answer: D
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Many firms have gained competitive advantage by disadvantaging rivals through:
A) cost leadership. B) differentiation. C) competitive innovation. D) focused differentiation. E) consumer differentiation
The business buying process tends to be shorter and less formal than the consumer buying process
Indicate whether the statement is true or false
An association of two or more persons to carry on as co-owners of a business for profit is known as a(n) ________
A) limited partnership B) sole proprietorship C) corporation D) general partnership
The Fed's monetary policy strategy can be described as follows:
A) The Fed uses its policy tools to adjust intermediate targets that directly impact its operating targets in a way that allows the Fed to achieve its goals. B) The Fed uses its policy tools to adjust operating targets that directly impact its intermediate targets in a way that allows the Fed to achieve its goals. C) The Fed uses its operating targets to adjust its intermediate targets that directly impact its policy tools in a way that allows the Fed to achieve its goals. D) None of the above.