________ are a form of product that consists of activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in the ownership of anything

A) Liabilities
B) Services
C) Brands
D) Consumer products
E) Specialty products


B

Business

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If an instrument meets all of the formal requirements required for negotiability, ________.

A. it is negotiable even though it is void or unenforceable for other reasons B. it is nonnegotiable if uncollectible C. its validity is automatically conferred D. it cannot be held by a person who had no notice of certain defenses against payment

Business

Gladwell’s (2000) three phenomena for change are ______.

A. contagiousness, small causes can have big effects, and change occurs gradually B. contagiousness, small causes have small effects, and change occurs at one dramatic moment C. contagiousness, small causes can have big effects, and change occurs at one dramatic moment D. contagiousness, small changes have no effect, and change occurs at one dramatic moment

Business

________ is the process of using data to influence key decision makers.

A. Analytics B. Logic C. Probability D. Process

Business

When a non-agent, such as a maintenance supervisor, engineer, or finance analyst makes a commitment with a supplier, this is termed _____

a. implied authority b. actual authority c. apparent authority d. limited authority e. None of the above.

Business