The probability of effectiveness of the change process can be increased through several techniques. Which of the following actions will likely increase effectiveness (select all that ap-ply)?
a. Explain the rationale for a change so that individuals understand it.
b. Simply announce the change without lay-ing a foundation.
c. Give participants all the information they need.
d. Rely only on formal authority in imple-menting change.
e. Help individuals cope with change.
A, B, E
Announcing the change without laying a foundation and relying only on formal authority in im-plementing change are actions to be avoided when implementing change within an organization.
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