Process analysis can be used to help an agency improve service by looking at ways in which service is provided

a. True
b. False


True

Social Work & Human Services

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In order to facilitate the development of a new relationship balance in families Jackson used:

1. Intensity 2. Insight 3. Enactments 4. Contracting

Social Work & Human Services

The form of punishment in which a criminal is forced to repay victims for the crime committed is called:

a. restitution. b. retribution. c. incapacitation. d. specific deterrence.

Social Work & Human Services

When working with clients, therapists should create a preferred path or general set of directions for the course of therapy. This document is known as:

A) a road map. B) a clinical assessment. C) a treatment plan. D) a case management file.

Social Work & Human Services

Solution-oriented therapists, like Weiner-Davis and O’Hanlon, believe that:

A. There are multiple solutions that any person or family might consider B. Good solutions are not necessarily related to the doing of the problem C. Improvement is a weak substitute for designed outcomes D. Families are stuck because they want to be or need to be or have some underlying purpose in maintaining a problem

Social Work & Human Services