Which actions are part of the opening of an interview?

a. greetings and establishing rapport
b. establishing credibility and rapport
c. establishing rapport and first impressions
d. orienting the interviewee and establishing credibility


c. establishing rapport and first impressions

Business

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Suppose an individual buyer purchases three pairs of shoes each year at $50 each pair and that there are 50 million such consumers in the economy. Compute the total market potential for shoes

A) $5,000 million B) $6,500 million C) $7,500 million D) $10,000 million E) $75 billion

Business

When sending a thank you note, what type of media is most acceptable?

A) PDF file B) Hand written on quality stationary C) Telephone D) Email E) Word attachment

Business

Marketing services is more challenging than marketing goods because:

a. of the unique characteristics of services, which includes intangibility, inseparability, heterogeneity, and perishability. b. consumers and business users can easily evaluate the quality of services. c. services tend to exhibit less experience and credence qualities. d. all service providers compete against each other, but firms selling tangible goods complement each other.

Business

Which of the following statements is true regarding activity-based costing in administration? 

A. Activity-based costing for administrative services follows the same four-step procedure described for manufacturing. B. All cost drivers in an administrative system will be time-related. C. The principles of ABC are different when applied to administrative services. D. ABC in administration involves five steps.

Business