When refusing a product replacement request in which the customer's actions are responsible for the problem, you should use personalized language

Indicate whether the statement is true or false


False

Business

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The Merchandise Inventory account balance is $52,000. A physical count of inventory reveals that the actual inventory balance is $41,000. Which of the following would be included in the adjusting entry? (Assume a perpetual inventory system.)

A) a $41,000 credit to Merchandise Inventory B) a $52,000 debit to Cost of Goods Sold C) a $11,000 credit to Cost of Goods Sold D) a $11,000 credit to Merchandise Inventory

Business

Strategic advantage occurs when an organization analyzes the ______ better and reacts to it quicker than its competitors do while using all of its internal resources efficiently, thus creating the sustainable competitive advantage.

A. environment B. employees C. management D. vision

Business

_____ measures the net assets generated by a firm from operations exceeding dividends declared

a. Assets b. Liabilities c. Shareholders' equity d. Additional Paid-in-Capital e. Retained earnings

Business

Usury laws are designed to protect consumers from

a. obtaining loans to gamble on credit. b. taking insurance polices out on the life of another. c. companies charging excess interest on loans. d. professionals practicing a trade without a valid license.

Business