The nurse is communicating with an older client. Which actions demonstrate that the nurse understands the best approaches to communicate with this client?

1. Asking, "What can I do to make you feel safe?"
2. Observed intently listening to the client describe how being alone makes her feel
3. Offering to take the client "out for a walk"
4. Consistently arranging for the client to have her hair done
5. Managing to get a copy of the client's favorite magazine


Correct Answer: 1, 2, 5
Rationale 1: Good communication with the client will result in knowing what makes a difference to her. With this valuable knowledge, the nurse can reduce vulnerability and enhance the quality of life.
Rationale 2: Good communication with the client will result in knowing what makes a difference to her. With this valuable knowledge, the nurse can reduce vulnerability and enhance the quality of life.
Rationale 3: This would be effective only if the nurse knew that going for a walk was important to the client.
Rationale 4: This would be effective only if the nurse knew that getting her hair done was important to the client.
Rationale 5: Good communication with the client will result in knowing what makes a difference to her. With this valuable knowledge, the nurse can reduce vulnerability and enhance the quality of life.

Nursing

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