Which is true of planned large service desks?
A. They are typically arranged in separate groups around the building, with each group focusing on a specific type of customer.
B. The cubicle walls between analysts are typically high to reduce noise and allow the analysts to concentrate.
C. They typically have notification systems, such as electronic reader boards, white boards, and network monitors in prominent locations.
D. The service desk manager usually resides in the service desk and takes calls, especially during an emergency.
Answer: C
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Why might organizations be implementing training programs to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace?
a. because everyone is so sensitive in today’s society b. because they believe they will be profitable c. because they are good for employee happiness d. because they can promote mutual respect and perception checking
Hillsborough Glassware Company issues $1,042,000 of its 14%, 10-year bonds at 97 on February 28, 2017
The bonds pay interest on February 28 and August 31. Assume that Hillsborough uses the straight-line method for amortization. What net amount will be reported for the bonds on the August 31, 2017 balance sheet? A) $1,012,303 B) $1,042,000 C) $1,009,177 D) $1,010,740
Bret is convicted of arson for burning down his warehouse to collect the insurance. On an application for insurance from Cover-All Insurance Company on a new building, in answer to a question about prior convictions, Bret does not disclose his conviction. This makes the contract
A. binding because the omission is immaterial to Cover-All's decision to issue coverage. B. binding due to Cover-All's failure to discover Bret's conviction. C. voidable by Bret because the omission is immaterial to Cover-All's decision to issue coverage. D. voidable by Cover-All because the omission is material to its decision to issue coverage.
The ability to write and speak effectively within an organization is an example of interpersonal skills.
Answer the following statement true (T) or false (F)