Describe how to handle incidents that involve complaints from users.
What will be an ideal response?
Listen to the complaint.
Don't go into problem-solving mode too early.
Use empathy to indicate understanding.
Record complaints as feedback for product developers.
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MC A particular row of a table is also called a(n)_________ .
a) record. b) query. c) item. d) None of the above.
When creating a filter, you use the Selection button, which is located on the ________ tab in the Sort & Filter group
Fill in the blank(s) with correct word
____ help you focus your attention on specific aspects of the project based on different criteria.
A. Filters B. Milestones C. Summary tasks D. All of the above
When a new version of a system is installed, the prior release is _____, or stored.
A. archived B. deleted C. discontinued D. reinstalled