Which of the following is NOT a way to prevent conflict?
A) raise a person?s level of tolerance for disagreement
B) raise the likelihood that verbal aggression will occur
C) reduce the importance of the issues in your communication
D) increase the level of affinity between communicators
B
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Indicate whether the statement is true or false.
The famous speech by Martin Luther King Jr., "I Have a Dream," is an example of a speech with the purpose to __________.
A. provide new information or perspective B. set an agenda C. strengthen commitment D. weaken commitment
To communicate your ideas clearly, everyone in the audience must
A) participate in your presentation. B) pay close attention to what you have to say. C) be able to follow your rhetoric. D) be able to see your presentation aids clearly.
When you can stand up for your own rights and tell your partner that they hurt your feelings, you are able to use ______ effectively.
A. “I” statements B. response retorts C. self-disclosure D. negative assertions