Which of the following acts established the NPDES system?
A) Water Pollution Control Act of 1948
B) Water Quality Act
C) Rivers and Harbors Act
D) Federal Water Pollution Control Act of 1972
D
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The rate that a state assigns reflecting a company's stability or instability in employing workers is the:
A. Credit rating. B. Pay rate. C. Merit rating. D. Tax withholding rate. E. FICA rate.
Answer the following statements true (T) or false (F)
1) Service steps considered back office are performed outside of the view of the customer. 2) When customers perform steps in the service operation independently, it is called do-it-yourself (DIY). 3) The least efficient steps in a service operation tend to be those that involve independent operation by the service provider. 4) The more the service provider allows customers to influence or control the process, the greater the potential for customization. 5) In a service operation, if the process requires specialized skills and resources, the process step should be closer to the customer.
Trust Service principles cover
A. Hardware design. B. Confidentiality. C. Software design. D. Physical protection of computer systems.
Dividend payments reduce all of the following balance sheet items EXCEPT ____
A) cash B) fixed assets C) stockholders' equity D) retained earnings