Ron's Furnace Repair advertised it would inspect any homeowner's furnace for free. Janet had Ron's come to inspect her furnace. The servicewoman dismantled the entire furnace then refused to put it back together unless Janet paid her $250 . The FTC considers such a practice to be
a. an unfair practice.
b. a deceptive practice.
c. an act that violates public policy.
d. All the above.
d
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