Nurses in an in-patient rehabilitation center are accustomed to working 12-hour shifts. The director of nursing is encouraging the nursing staff to consider adding 8-hour shifts to the existing traditional or 12-hour shift blocks

Question

What type of change effort strategy is the director of nursing using? a. normative-reeducative c. systems thinking
b. power-coercive d. rational-empirical

Answer 1

A
The normative-reeducative approach for change is when the individual's need to maintain satisfactory workplace relationships is used as means to induce change such as the encouragement to accept 8-hour shifts. Under the rational-empirical approach, knowledge is used to encourage change. The power-coercive approach utilizes power, control, authority, and even threat of job loss to obtain compliance with change efforts.