The mother of a 2-year-old child becomes very anxious when the child has a temper tantrum in the medical office. Which response by the nurse to the mother is appropriate?
1. "Let's ignore this behavior. It will stop sooner."
2. "What do you usually do or say during a temper tantrum?"
3. "This is definitely a temper tantrum. I know exactly what you are feeling right now."
4. "Pick up and cuddle your child now, please."
2
Explanation:
1. Ignoring the behavior is not an effective way to problem solve for temper tantrums.
2. Asking the mother to describe her usual behavior via an open-ended question will encourage the mother to talk about home management and will lead the nurse to assist the mother in making a plan of care for temper tantrums.
3. Sympathizing with the mother may make the mother feel better at that moment but does not help the mother improve her child's behavior.
4. Cuddling the child will provide positive reinforcement to the child to continue that behavior. Providing a direct instruction to the mother in this manner is unlikely to elicit the mother's trust in the nurse.
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