When making presentations to people from another culture, it is good practice to make sure that any key word you use is acceptable in that culture

Indicate whether the statement is true or false.


Answer: TRUE

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As long as companies provide a way for customers to provide feedback online, the companies shouldn't worry about responding consistently

Indicate whether the statement is true or false

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In the McKennon v. Nashville Banner Publishing Co case referenced in the text, after-acquired evidence of the plaintiff-employee's misconduct was introduced in a lawsuit filed under the ADEA. How did the U.S. Supreme Court rule?

a. The court ruled that under such circumstances, the plaintiff's claim should be dismissed. b. The court ruled that under such circumstances, remedies available to the plaintiff should be limited to back pay and should not include reinstatement or front pay. c. The court ruled that under such circumstances, remedies available to the plaintiff should be limited to back pay and front pay and should not include reinstatement. d. The court ruled that such evidence has no effect on the lawsuit or on available remedies.

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Sunn Corporation manufactures and sells a single product. The company uses units as the measure of activity in its budgets and performance reports. During November, the company budgeted for 6,100 units, but its actual level of activity was 6,050 units. The company has provided the following data concerning the formulas to be used in its budgeting: Fixed Element per MonthVariable Element per UnitRevenue - $33.70      Direct labor$0 $5.90Direct materials 0  10.90Manufacturing overhead 48,400  1.20Selling and administrative expenses 24,800  0.50Total expenses$ 73,200 $  18.50The net operating income in the flexible budget for November would be closest to: (Round your intermediate calculations to 2 decimal places.)

A. $18,760 B. $16,767 C. $19,520 D. $16,494

Business

Which of the following is true of the FTC's Bureau of Consumer Protection?

A. It aims at preventing fraud and unfair business practices in the marketplace. B. The bureau enforces federal laws that protect consumers. C. It empowers consumers with free information to help them exercise their rights and to spot and avoid fraud and deception. D. All of these are correct.

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