The secretary of a senior HR manager at an organization went to the local media to allege that her boss was asking sexual favors from her
To counter this claim, the HR manager's public relations representative went on the offensive and started questioning the secretary's character at a specially convened press conference. The PR officer also presented a detailed history of the secretary's past affairs and flings.
Which image restoration technique did the PR representative employ?
a) Attack the accuser
b) Compensate the victim
c) Minimize the negativity
d) Justify the act
a
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An oral citation is complete if the author and date are cited
Indicate whether the statement is true or false
If you are confronted with a hostile question, you should try not to
be assertive with the questioner. Indicate whether the statement is true or false
When you use your body or parts of it to convey a message
or feeling during your speech, you are using a. articulation. b. gesture. c. dialect. d. enunciation.
Paraphrasing is a form of feedback—a listening check—that asks, "Am I right—is this what you mean?"
True False