An experienced delegator is mentoring a newly appointed nurse in the hospital. The new nurse states, "I am hesitant to delegate tasks to unlicensed assistive personnel (UAP) because I am afraid they will not be done correctly." Which response by the exper
A) Tell her not to delegate any tasks unless she is completely confident.
B) Tell her to clearly identify the task and expectations and then to monitor the delegate's progress.
C) Tell her that delegation often results in a decrease in job satisfaction.
D) Tell her that her job responsibility requires that she do everything herself.
Answer: B
Although this is a typical concern of inexperienced and insecure delegators, following the delegation guidelines can increase her confidence in the process. The key to retaining control is to clearly identify the task and expectations and then to monitor the delegate's progress and provide feedback. If one is able to delegate some routine tasks to others, then job satisfaction should increase because of increased opportunities. An appropriate environment supports delegation.
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