What is the first step in conflict prevention and resolution?

A. Listen actively
B. Respond with empathy
C. Pay attention and ask questions
D. Communicate honestly


Answer: A

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Sergey has a lot of conflicts with his supervisor. When asked by a coworker why is that, he said, "the boss is very demanding and mean. He has disliked me from the moment I was hired, and there is nothing I can do that would please him." Sergey's causal attributions for his conflicts can be described as

a. Internal and stable b. Internal and unstable c. External and stable d. External and unstable

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At a minimum, the technical adequacy of a test should include representative norms, reliable scores and general __________

Fill in the blank(s) with correct word

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________ data is categorical data

a. Nominal b. Ordinal c. Interval d. Ratio

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What is the mobility assistive technology that can support a student from falling or provide stability when moving?

a. Standing device b. Gait trainer c. Wheelchair d. Gait belt

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