Which of the following is NOT a step in undertaking a long-term delivery improvement program?

A) Seek feedback from someone whose opinion you respect.
B) Seek professional help if you're psychologically uncomfortable with aspects of your voice or bodily action.
C) Be satisfied with whatever vocal qualities you have.
D) Learn to hear, see, and feel the differences between effective and ineffective patterns.


C

Communication & Mass Media

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Figures of speech should be used to ____

A) create interest and enhance understanding B) diminish the transparency of the speaker's motive C) challenge the audience's knowledge of language D) challenge the audience's motives for listening

Communication & Mass Media

__________ are the skeletal structure, or backbone, that makes

up the body of your speech. Fill in the blanks with correct word

Communication & Mass Media

How is the termination of a workplace friendship unique from the termination of all other types of friendships?

A. It often leads to more conflict because it feels more personal. B. It is easier to do because workplace relationships tend to be superficial. C. Workplace friendships, once terminated, continue as relationships of circumstance. D. Relationship management skills are not as important when terminating workplace friendships.

Communication & Mass Media

A persuasive speaker who argues that capital punishment should be outlawed because it violates the constitutional principle banning cruel and unusual punishment is reasoning from specific instances.

Answer the following statement true (T) or false (F)

Communication & Mass Media