Each of the following documents is used in the control of cash receipts except:
a. Cash register tapes
b. Check lists or prelists
c. Canceled checks from customers
d. Bank deposit slips
c
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High levels of which type of conflict can lead to absenteeism, turnover, and a substantial drop in work performance, all of which can have a devastating effect on organizational goals and objectives?
A. negotiation B. functional conflict C. competitive conflict D. dysfunctional conflict
According to Richard T. Pascale (1999), in organizations, a complex system is maintained through apparently chaotic and unstable systems: for example, there are several iterations of prototype products as the designers deal with errors and design flaws before they are finally produced. Such a case is characteristic of which of the following?
a. Equilibrium equals death b. Self-organization c. Complex tasks need complex problem solving processes d. Complex organization can only be disturbed, not directed
E-mail is appropriate for ________
A) short, informal messages that request information and respond to inquiries B) messages to multiple receivers C) use as a cover document when sending longer attachments D) all of these choices
Which approach to capacity management would require that the workforce be multi-skilled and easily adapt to being moved from line to line?
A) Time flexibility from workforce B) Use of seasonal workforce C) Use of dual facilities—dedicated and flexible D) Designing product flexibility into the production processes