What does guestology do differently from traditional management thinking?
a. It makes employees the top priority.
b. It incorporates social psychology into the planning process.
c. It forces the organization to start its analysis of the guest experience from the customer’s or guest’s point of view.
d. Uses guest’s financial ability to pay to lead product development.
c. It forces the organization to start its analysis of the guest experience from the customer’s or guest’s point of view.
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What percent of the area under the normal curve is covered by ±1.96 standard deviations?
A) 68 B) 75 C) 95 D) 99 E) 100
EquipLease Company leases a thresher to Farm Harvest, Inc, a firm that contracts with farm owners to harvest their crops. The machine is seriously damaged through Farm Harvest's neglect. Most likely liable for the damage is
a. EquipLease. b. Farm Harvest. c. the farm owners. d. no one.
Which of the following is considered an advantage of the net present value method of capital budgeting over the payback method?
A) The NPV considers all cash flows. B) The NPV uses the firm's required rate of return to discount cash flows. C) The NPV method considers opportunity costs in its calculations. D) All of the above are considered advantages for the NPV method.
M-commerce is a type of managed commerce in which both buyer and seller end the transaction with a win-win feeling.
Answer the following statement true (T) or false (F)