Briefly describe the cubicles common in many help desk environments.
What will be an ideal response?
Enclosed on three sides by carpeted wall panels that are 4 to 6 feet high
Usually about 8-10 ft long by 6-8 ft wide
Room for one or more computers and reference manuals
Telephone system includes a headset
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Match the following key(s) to their function:
I. Ctrl + X II. Ctrl + V III. Esc IV. Tab V. Shift + Enter A. paste text or object B. move to the next cell of a table C. cut text or object D. return to Normal view after Show Show view E. insert a manual line break
File properties are included in Instant Search results
Indicate whether the statement is true or false
Both Access and Excel contain tools that can be used to extract and analyze information
Indicate whether the statement is true or false
The ____ allows you to quickly edit an existing HTML tag, wrap a new HTML tag around content, or insert HTML into your page.
A. Tag Editor B. Quick Tag Wizard C. Quick Tag Editor D. Quick Editor