A valve at a chemical plant fails and results in a localized chemical spill that, nevertheless, must be reported to the public and the EPA. What type of crisis does this represent?

a) malevolence
b) human breakdown
c) mega damage
d) technical breakdown


ANS: d

Communication & Mass Media

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A well-written essay generally makes a good manuscript for a speech

Indicate whether the statement is true or false

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?German cars are superior to others,? exemplifies a proposition of policy

Indicate whether the statement is true or false

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Which of the following is one of the 10 lessons identified by Posner and Kouzes (1996)?

A. Leadership is an ongoing process B. Strong leaders are always effective C. Leaders can make mistakes, too D. Leadership’s development is self-development

Communication & Mass Media

Americans tend to assume British people who use an upper-class dialect are more intelligent and sophisticated. This is an example of

a. cocultural dialects. b. positive linguistic profiling. c. positive socioeconomic status. d. assertive conversationalists.

Communication & Mass Media