The 85/15 Rule—85 percent of the problems can be corrected only by changing systems and fewer than 15 percent of the problems can be solved by individual workers—is a tenet of:



a. Collegial model
b. Management by objectives
c. Theory Y management
d. Total quality management


D

Social Work & Human Services

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The 1996 Personal Responsibility and Work Opportunity Reconciliation Act increased access to Medicaid for low-income Americans

Indicate whether the statement is true or false.

Social Work & Human Services

According to Egan, which of the following is NOT one of the four aspects of respect?

A) Commitment B) Suspending critical judgment C) Sacrifice D) Competence

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Participation in a peer consultation group is similar to the stages of a group process for clients. The stages may include the following except:

a. logistical decisions about the group b. an individual social worker not being able to expect the group to provide documentation of supervision c. an individual social worker questioning whether she “fits” with the group d. accepting constructive critique about how a particular case was processed

Social Work & Human Services

The study of the linkages between genes and the related phenotype (physical manifestation of the gene) is:

a) Genetics b) Chemistry c) Gerontology d) Psychiatry

Social Work & Human Services