In her speech advocating volunteering, Penny remarked, "By volunteering you get a chance to become more than a spectator in your city; you gain a sense of community spirit and start to see yourself as part of a community of neighbors and friends."
Penny has made a motivational appeal based primarily on the need for __________.
a) belonging
b) safety
c) self-actualization
d) self-esteem
Answer: a
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You would probably want to use the word "tax" instead of "revenue enhancement" or "wage-based premiums" when delivering a speech because "tax" is more _______
a. formal b. active c. familiar d. specific
Groups conduct the work necessary to make a decision or
solve a problem in the norming stage of group development. Indicate whether the statement is true or false
A _ refers to a confidant who deserves access and control regarding private information and the rules for sharing it.
A) stakeholder B) deliberate confidant C) reluctant confidant D) shareholder
Which of the following is a maintenance need of a problem-solving small group?
A. reducing interpersonal tension in the group B. helping the group reach consensus on a final decision C. presenting an oral report for the group D. keeping the discussion on track E. setting the agenda of each meeting