Devante and his supervisor are conversing about the proper way to complete his travel voucher. At this time, their communication contains
a. history-based content.
b. task-focused content.
c. relationship-focused content.
d. interpersonal-focused content.
B
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Which action describes a barrier to effective listening?
A. avoiding difficult listening situations B. concentrating on main ideas, not details C. considering the topic or speaker interesting D. adjusting to distractions
In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement?"Look, I've done this a million times, so it would be a lot easier for everyone if I did this on my own."
a. empathic b. descriptive c. neutrality d. superiority e. provisionalism
Fortunately, crisis management is no longer a key public relations skill in the travel industry
Indicate whether this statement is true or false.
Identify the three types of occasions for public speaking. Define each and explain how each type of occasion affects the type of speech to be given. Discuss differences between the demands of different occasions
What will be an ideal response?